OneClick we want our customers to make the best possible purchase
decision. Therefore, we recommend that you take advantage of our
free trial software downloads. We also
encourage you to explore the product pages of our website to obtain
comprehensive product information. Or you can
download user documents to see more
details about our products.
In the event that you need to return an OneClick product, you must
make your request within 30 days of purchase. Additionally, OneClick
reserves the right to deny a refund in the case of a non-authenticated
purchase (no order number, bad name or address...).
To request a refund for your downloaded (ESD) software purchase,
contact us. In your message, you should
explain what the problem was and why you want to return the product,
include your order number, name, e-mail address and the product
key (if any). You will find the order# and the product key in the
purchase confirmation e-mail. We expect that you have destroyed
all downloaded files and have not been copied or saved in any other
way. If you've ordered a Backup CD, you'll be asked to physically
destroy it. Your product key will be invalidated on our server and
associated services won't be accessible anymore.
Once your refund request has been reviewed, and we approve the refund;
we will send our consent to process the refund over Shareit/Paypal.
We will contact you by email to confirm the refund process has been
launched. Your refund will be credited to the credit card charged
during your original transaction within a few days.